WIRELESS FULL SUITE TELEPHONY
 

Clear and reliable voice communications are essential for any business. At ECI Telecoms we deploy straightforward, effective and secure voice solutions. These are based on gsm, a system of very reliable wireless networks.

Our premium services make communication work for you by reducing your costs while increasing reliability and uptime. Our voice solutions are tailor-made to fit your size organisation and budget. When your business expands, our voice solutions will expand with it. We hold interconnect agreements with all the major telephone operators so that we can offer reduced call rates.

We also offer free geographic number porting and hassle-free installation.

ECI Telecom’s wireless full suite telephony service gives our corporate and SME clients a complete replacement for their traditional fixed-line services.  Our clients get all the features of a first tier telephone network, but also with meticulous personal service levels and much more competitive pricing.

Outbound Call Origination

Our outbound call origination services provide clients with
seamless high-quality voice calls by making use of ICASA-licensed tier-one cellular networks, allowing all PABX-originated calls to be placed without having to use incumbent fixed-line operators or sub-optimal, second and third tier VoIP (Voice over Internet Protocol) service providers.

Service Features:

• Makes use of proven first tier GSM technology and networks
• Fast and efficient installations
• Pure per second billing
• Allows calls to, and from, all networks
• Leading tier-one network infrastructure
• Routing infrastructure can be moved quickly and easily between premises
• Proactive call quality monitoring
• Excellent mean time between failures
• Rapid mean time to repair (when necessary)
• Proven carrier grade itemised billing and invoicing
• Huge has an intimate knowledge of network, provisioning, and support and in excess of 20 years experience
• ICASA licensed equipment

 

Line Hunting in Hunt Groups

Our Line Hunting services offer our clients the following features:

• SINGLE INBOUND TRIGGER NUMBER
  Get a single number that your customers can call, allowing inbound calls to be made to this single trigger number.
  ---
• INBOUND CALLING WITH LINE HUNTING IN HUNT GROUPS
  Have multiple telephone lines in a single hunt group. This allows for multiple simultaneous calls (inbound, outbound or mixed).
  ---
• SINGLE OUTBOUND CALLER LINE IDENTIFICATION
  No more “Private Number” calls. Present your single inbound number on all your outbound calls made from your hunt group. This new feature overcomes the limitation of each line in a fixed cellular routing solution presenting its own individual Caller Line Identification, or none at all.
  ---
• GEOGRAPHIC NUMBER CAPABILITY
  Include a geographic telephone number (011/021 etc.) in your hunt group, boosting your image and presence to your clients.